Lexmark CS720 User Manual

Action Yes No
Step 4
Remove the excess paper from the tray.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Check the paper condition in the tray.
Is the paper crumpled or damaged?
Go to step 6. Go to step 7.
Step 6
Replace the crumpled or damaged paper.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Sensor tests
b Find the sensor (Input).
Does the sensor status change while toggling the sensor?
Go to step 9. The problem is
solved.
Step 8
Check the sensor cable for proper connection, and then reseat if
necessary.
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
Replace the sensor. See
“Sensor (input) removal” on page 341.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
Perform a print job.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Sensor (tray 1 pick) static jam service check
Action Yes No
Step 1
a From the home screen, touch Settings > Device > Preferences.
b Check if the paper size matches the size set on the tray guides.
Does the paper size match the size set on the tray?
Go to step 3. Go to step 2.
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Diagnostic information
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Lexmark CS720 Specifications

General

Type	Original
Compatibility	- CS720
Product color	Black
Printing colors	Yellow
Country of origin	China
Quantity per pack	1 pc(s)
Brand compatibility	Lexmark
Color toner page yield	7000 pages
Cartridge return & recycling	Yes
Print technology	Laser printing
Harmonized System (HS) code	84439990

Weight and Dimensions

Package depth	160 mm
Package width	190 mm
Package height	75 mm
Package weight	380 g