Lexmark CX310 series User Manual

Action Yes No
Step 1
Reduce the toner darkness.
a From the Quality menu on the printer control panel, reduce the
toner density.
Note: 4 is the factory default setting.
b Resend the print job.
Did the gray background disappear?
The problem is
solved.
Go to step 2.
Step 2
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of
the imaging kit. This could damage the imaging kit.
b Resend the print job.
Did the gray background disappear?
The problem is
solved.
Contact
customer
support.
Horizontal voids appear on prints
Leading edge
Trailing edge
Action Yes No
Step 1
a Make sure your software program is using a correct fill pattern.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Load the specified tray or feeder with a recommended type of
paper.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 3. The problem is
solved.
Troubleshooting 195

Lexmark CX310 series Specifications

General

Print Technology	Color Laser
Scan Technology	CIS
ADF Capacity	50 sheets
Duplex Printing	Yes
Standard Connectivity	USB 2.0, Ethernet
Memory	512 MB
Display	2.4-inch color LCD
Maximum Paper Size	8.5 x 14 inches
Scanner Type	Flatbed, ADF
Processor Speed	800 MHz
Functions	Print, Copy, Scan
Copy Resolution	600 x 600 dpi
Network Connectivity	Ethernet
Operating Systems Supported	Windows, Mac OS, Linux
Standard Paper Input	250 sheets
Paper Capacity	250 sheets
Fax	No