Diagnostic information 2-121
4062
985.03 Service engine RFID
communications
Radio having problems
communicating with printer
1. Check the RFID firmware
card, RFID interface card,
RFID cable, and RFID
option for correct
installation. Go to “High
capacity input tray (HCIT)
pick arm bracket
assembly removal” on
page 4-130.
2. Replace the RFID UHF
option.
Note: There can be no other
connectivity options installed
on printers that have the RFID
UHF option installed. If any
connectivity option is installed
(other than the RFID interface
card), a 985.xx error will occur
985.04 Service engine RFID
communications
Radio communications are out
of sync
1. Check the RFID firmware
card, RFID interface card,
RFID cable, and RFID
option for correct
installation. Go to “High
capacity input tray (HCIT)
pick arm bracket
assembly removal” on
page 4-130.
2. Replace the RFID UHF
option.
Note: There can be no other
connectivity options installed
on printers that have the RFID
UHF option installed. If any
connectivity option is installed
(other than the RFID interface
card), a 985.xx error will occur
Error
code or
message
Error contents Description/Action Possible repair actions