Diagnostic information 2-113
4062
982.04 Output option
communication
failure.
An output option was not fully
seated onto the printer or has
been removed while the main
power is turned on.
1. Turn the main power off.
2. Remove and reinstall the
output option.
3. Turn the main power back
on.
4. Check all output option
interface connections if
problem remains.
982.06 Paperport failure Paper port priortizer error.
Option device message was
not read by the priortizer.
Replace the system card
assembly.
Go to “System card
assembly removal (T650,
T652, T654)” on page 4-69.
982.07 Too many options
installed
Exceeded the maximum
number of input or output
options.
Remove the appropriate input
or output options.
982.11 Paperport failure Command response error on
the paper port. Response is too
large for the communications
buffer.
Replace the system card
assembly.
Go to “System card
assembly removal (T650,
T652, T654)” on page 4-69.
982.12 Paperport failure Bad bottom trunk on the paper
port.
Replace the system card
assembly.
Go to “System card
assembly removal (T650,
T652, T654)” on page 4-69.
982.13 Hot plug failure The printer has detected a hot
plug of an optional device.
Low-level error on paper port.
Power the machine off/on after
all options are installed.
983.00 Communication
failure
Invalid command received by
the paper port device.
Replace the system card
assembly.
Go to “System card
assembly removal (T650,
T652, T654)” on page 4-69.
984.00 Communication
failure
Invalid command parameter
received by the paper port
device.
Replace the system card
assembly.
Go to “System card
assembly removal (T650,
T652, T654)” on page 4-69.
990.00 Output option
equipment check.
Output option rear door not
fully closed.
Close the rear door on all
output options.
990.02 Paperport failure Invalid paperport parameter Replace the system card
assembly.
Go to “System card
assembly removal (T650,
T652, T654)” on page 4-69.
Error
code or
message
Error contents Description/Action Possible repair actions