Gray background
CHECK THE TONER DARKNESS SETTING
Select a lighter Toner Darkness setting:
• From the printer control panel, change the setting from the Quality menu.
• For Windows users, change the setting from Print Properties.
• For Macintosh users, change the setting from the Print dialog.
Incorrect margins
These are possible solutions. Try one or more of the following:
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1 From the printer control panel Paper menu, check the Paper Size setting.
2 Before sending the job to print, specify the correct size setting:
• For Windows users, specify the size from Print Properties.
• For Macintosh users, specify the size from the Page Setup dialog.
Light colored line, white line, or incorrectly colored line
THE IMAGING KIT MAY BE DEFECTIVE
Replace the imaging kit.
Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black and
color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.
Troubleshooting
272
To Next Page
Loading...
Need help?
General
