Repeating defects
REPLACE THE DEVELOPER UNIT
Replace the developer unit if the defects occur in every 43.9 mm (1.7 in.) of the page.
REPLACE THE IMAGING KIT
Replace the imaging kit if print defects occur in the following instances:
• in every 34.6 mm (1.4 in.) of the page
• in every 94.2 mm (3.71 in.) of the page
Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black and
color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
Skewed print
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER
Make sure you are using paper that meets the printer specifications.
Print is too light
Try one or more of the following:
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast setting may be
too low.
• Change these settings from the printer control panel Quality menu.
• For Windows users, change these settings from Print Properties
• For Macintosh users:
1 Choose File > Print.
2 From the Orientation pictures drop-down menu, choose Printer Features.
3 Choose a higher value for the Toner Darkness, Brightness, and Contrast settings.
Troubleshooting
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