Appendix 1. Troubleshooting
Object
Error code
ce
Error message Reason and measure
Type Address
0x16
XGT
Panel
Failed to initialize
RECIPE area in NV
RAM. Please
download project
again.
When downloading, the alarm history in
the NV-RAM is initialized in case of
selecting the previous project’s monitor
data deletion option. By the way, in
case of failing this, downloading is
stopped. If this problem is repeated,
contact Customer Service Center.
0x17
XGT
Panel
ALARM area in NV
RAM. Please
download project
The downloaded font file is moved into
original storage location but when this
fails, downloading is stopped. If this
symptom is repeated, contact
0x18
XGT
Panel
Failed to install font
files. Please download
project again.
The project data is divided into several
files according to the contents but when
this fails, downloading is stopped. If this
symptom is repeated, contact
0x19
XGT
Panel
Failed to unmarshall
download file. Please
download project
again.
The data divided according to the
contents is moved to the original
storage location but when this fails,
downloading is stopped. If this
symptom is repeated, contact
0x1A
XGT
Panel
Failed to install new
project data files.
Please download
project again.
The downloaded project is not installed
normally because of error of the Flash
Disk. Download the project again. If this
symptom is repeated, contact
0x1B
XGT
Panel
Failed to merge data
files. Please download
project again.
The downloaded project zip file is
moved to the original storage location
but when it fails, downloading is
stopped. If this symptom is repeated,
contact Customer Service Center.
0x1C
XGT
Panel
Failed to save new
project archive. Please
download project
again.
There is a program to reboot engine
program after downloading in the
device but when it fails, this message
shows up. But because the
downloading is completed if you reboot
engine directly, it works normally. The
program name to reboot is startup.exe
and it can be installed by engine
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