Matrox Extio 3 Series - Page 88

88 Matrox Extio 3 Series – User Guide
2
Cause Windows Server 2022 and 2019 only – The Windows SSDP Discovery service may be
disabled on your system.
1
Solution Make sure the SSDP Discovery service is enabled on your system.
3
Cause Network discovery and file sharing may not be enabled on your system.
1
Solution Enable network discovery and file sharing on your system.
4
Cause The firewall for your system or for your network may be enabled and may prevent
communication with your Extio devices.
1
Solution Make sure your firewall is properly configured to allow the necessary communication
between your Extio devices and the various networked components. For more information,
see “Appendix B – Firewall requirements”, page 97.
Problem Screen image defects appear
(example: image corruption or blockiness)
1
Cause Temporal dithering may be enabled on some GPUs.
1
Solution Configure your GPU settings so that the output’s color format is set to RGB and the dynamic
range is set to the highest level. For more information, see the documentation of your GPU.
Problem Random display flickering occurs, or on-screen message (“Frame
rate conversion or video scaler on”, “Frame rate conversion on”, or,
“Video scaler on”) appears
1
Cause Your video input and output are not at the same resolution or refresh rate.
1
Solution Point-to-Point mode – In the OSD, click Settings  Monitors . Make sure the Stabilize
display output
option is enabled.
Network mode – In the Extio Central Manager, make sure the Optimize video mode
compatibility with monitors
option is enabled.
Problem Random display flickering occurs while using a point-to-point
connection
1
Cause Your video output is unstable, or you may be using a fixed frequency monitor.
1
Solution Point-to-Point mode only – In the OSD, click Settings  Monitors . Make sure the Stabilize
display output
option is enabled.