Matrox Extio 3 Series - Page 89

Matrox Extio 3 Series – User Guide 89
Problem In Point-to-Point mode, the receiver cannot connect to the transmitter
1
Cause Firmware version on the transmitter and the receiver does not match in point-to-point.
1
Solution Run the updaterfromhost.exe file. This will report the firmware version of the transmitter.
Update the transmitter and/or the receiver so that both have the same firmware version.
2
Solution Matrox recommends that you connect each appliance to a DHCP network and run the
firmware updater tool to see if your units require a firmware update. If you don’t have a
DHCP server on your network, Matrox recommends that you connect all your Matrox Extio
3 devices to a network switch and let DHCP time out (this could take several minutes) so that
the Extio 3 devices receive a link local address. Also do the same with a laptop that will run
the firmware
updaterfromhost.exe file.