3-2 Workstation 5 Field Service Guide
Workstation 5 Troubleshooting
Introduction
Introduction
This chapter contains the following sections.
• Operational Troubleshooting
This section provides a detailed description of the Workstation 5 boot
sequence for both the Windows Embedded CE and WEPOS operating
systems. To aid in troubleshooting, background information is provided for
multiple boot configurations, pre-boot firmware applications, platform
updates, and the Client Application Loader.
• POST Errors
This section consists of a table that lists each General Software Embedded
BIOS POST Code.
• Checking the Power Supply and System Board Voltages
This section establishes the Standby and Working domain voltages, then
goes on to show how to check these voltages on a unit that will not
power-up.
• Workstation Recovery and Platform Update Procedures
The methods available for restoring a WINCE or WEPOS Workstation 5
are discussed in detail.
• LCD Display Related
This section lists all display and display quality problems. In addition,
jumper settings for the supported LCD panels are provided.
• Touchscreen Related
This section provides information on touchscreen related issues including
calibration.
• Local Area Network
This section provides network related issues, how to interpret the LEDs in
the Ethernet connector, etc.
• Peripheral Related
This section covers the WS5 POS interfaces including COM Ports, IDN,
and Magnetic Stripe Reader.
• Diagnostic Overview
This section covers the built-in diagnostic utilities provided with the
WINCE and WEPOS operating system configurations. For WINCE
configurations, a description of each platform file is provided.
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