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Micros Systems Workstation 5 User Manual

Micros Systems Workstation 5
156 pages
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micros
®
Systems, Inc.
Workstation 5
Field Service Guide
Copyright 2008, 2009
By MICROS Systems, Inc.
Columbia, Maryland USA
All Rights Reserved
Part Number 100016-166 (2nd Edition)

Table of Contents

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Micros Systems Workstation 5 Specifications

General IconGeneral
BrandMicros Systems
ModelWorkstation 5
CategoryPayment Terminal
LanguageEnglish

Summary

Introduction to the WS5 FRUs

Introduction

Overview of Field Replaceable Units (FRUs) and chapter structure.

Casework and Mag Card Reader

Details on external plastic components and the magnetic card reader.

System Board and Components

Lists and describes the main system board and its primary components.

Power Supply

Information on the workstation's internal power supply unit.

LCD and Touchscreen Assembly

Details on the components of the display and touchscreen interface.

Cables

Descriptions of various internal and external cables for connectivity.

Workstation 5 Adjustable Stand Accessories

Information on optional accessories for mounting the workstation.

LCD Customer Display

Details on the optional external LCD customer display.

Workstation 5 System Board Technical Descriptions

Workstation 5 System Board Block Diagram

Visual representation of the system board's connections and components.

LX800 Processor and TFT Controller

Detailed description of the main processor and its graphics controller.

CS5536 Companion Device

Technical overview of the essential support chip for system functionality.

TFT LCD and Backlight Interface

Explanation of how the display connects and receives power.

USB Interface

Details on USB port functionality, configuration, and power.

Touchscreen Interface

How the touchscreen connects to the system and its operation.

LPC Interface

Description of the Low Pin Count (LPC) bus interface.

AC’97 Audio Interface

Technical details regarding the system's audio interface.

Point Of Sale Interfaces

Descriptions of interfaces for Point of Sale peripherals.

RTL8110SC Ethernet Controller

Technical specifications of the integrated network controller.

System Board Power Distribution

Explanation of power regulation, voltage rails, and switches.

Workstation 5 Troubleshooting

Introduction

Overview of the troubleshooting topics covered in this chapter.

Operational Troubleshooting

Step-by-step boot sequence analysis and common operational issues.

Power On-Self Test (POST) Errors

List of beep codes and their corresponding error meanings.

Checking the Power Supply and System Board Voltages

Procedures for verifying power supply and system board voltages.

Workstation Recovery and Platform Update Procedures

Methods for restoring the workstation and updating its platform.

LCD Display Related

Troubleshooting common issues with the LCD screen.

Touchscreen Related

Guidance for diagnosing and resolving touchscreen problems.

Local Area Network (LAN) Related

Troubleshooting network connectivity issues.

Peripheral Related

Diagnosing problems with connected peripheral devices.

WS5 Diagnostic

How to use the built-in diagnostic utility for system checks.

Remove and Replace the Workstation 5 FRUs

Disassembling the Workstation 5

Step-by-step guide on how to open the workstation unit.

Magnetic Card Reader

Procedure for removing and installing the magnetic card reader.

The Power Supply

Procedure for replacing the internal power supply unit.

LCD/Touchscreen Procedures

Steps for replacing the LCD panel and touchscreen components.

The System Board

Procedure for removing and replacing the main system board.

The Integrated LCD Customer Display

Procedure for removing and replacing the optional display.

Reassembling the Workstation 5

Guide on how to put the workstation back together.

Connector and Cable Diagrams

IO Panel Connectors

Pin-out diagrams for the workstation's external I/O ports.

System Board Connectors

Pin-out diagrams for internal system board connectors.

Hook-up Cables

Wiring diagrams for various accessory and interface cables.