Chapter5 Troubleshooting
5-10
Ink Error
Ink error is displayed also in the local guidance. ( P.3-27)
Wiper Move Failure The wiper does not operate normally.
• Clean around the wiper and restart the
machine.
If displaying again, contact your local distrib-
utor, our sales office, or service center.
!NCU Connect
The NCU is not connected.
Normal value cannot be detected by
sensor check of NCU.
• Restart the unit.
If displaying again, contact your local distrib-
utor, our sales office, or service center.
!Replace NCU
The sensor sensitivity of the NCU is low.
(* NCU not available)
• NCU replacement is required.
Contact your local distributor, our sales
office, or service center.
NCU Sens Adj Err H
NCU sensitivity adjustment has failed.
(* NCU not available)
NCU Sens Adj Err L
NCU sensitivity adjustment has failed.
(* NCU not available)
!Replace NCU Ink Pad
The discharge count of the NCU
exceeds the specified amount.
(* NCU available)
• It is necessary to replace the NCU ink pad.
Contact your local distributor, our sales
office, or service center.
!NCU Sensor Lv Low
The NCU sensor sensitivity is falling.
(* NCU available)
• Replacement of the NCU is recommended.
• Contact your local distributor, our sales
office, or service center.
Display Cause Measures
Non Ink IC The ink IC chip is not inserted in the slot.
• Insert the ink IC chip into the slot where indi-
cating a warning.
• Make sure that the ink IC chip is correctly
inserted.
If a warning remains even after the ink IC
chip is inserted in the slot, restart the
machine.
• If displaying again, contact your local distrib-
utor, our sales office, or service center.
Wrong Ink IC Ink IC chip cannot be read correctly.
• Reinsert the ink IC chip where indicating a
warning.
If displaying again, contact your local distrib-
utor, our sales office, or service center.
Excess Ink Usage
Because the ink IC chip was not
exchanged along with pack replacement,
The amount of ink IC chip used
exceeded the specified amount.
• Replace the ink pack or 10kg ink tank and
ink IC chip of the slot, in which the warning is
indicated.
Ink Type
The ink type of the ink IC chip is different
from the filled ink.
• Check the ink type of the slot in which the
warning is indicated.
Ink Color
The ink color of the ink IC chip is
different from the filled ink.
• Check the ink color of the slot in which the
warning is indicated.
Ink Near End
The ink in the ink pack or the 10kg ink
tank is slightly left.
• Ink will soon run out. Be careful.
Ink End
No ink remains in the ink pack or 10kg
ink tank.
• Replace the ink pack or 10kg ink tank and
ink IC chip of the slot, in which the warning is
indicated.
Expire On ** D
The ink has expired (less than 2 months
from expiration).
Expiration Over
The ink has expired (more than 2
months have passed since the
expiration).
Display Cause Measures
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