5-1
5 Troubleshooting
5.1 Overview
In this chapter, equipment problems are listed along with possible causes and
recommended corrective actions. Refer to the tables to check the monitor, identify
and correct problems.
The tables provided are meant as a general guide. For more detailed troubleshooting
assistance, contact our Technical Support Department.
5.2 Part Replacement
Printed circuit boards (PCBs), major parts and components in the monitor are
replaceable. Once you isolate a PCB you suspect defective, follow the instructions in
chapter 6 Disassembly and Repair to replace the PCB with a known good one and
check that the trouble disappears or the equipment passes all performance tests.
To obtain information on replacement parts or order them, refer to chapter 7 Parts.
5.3 Checking Equipment Status
Some troubleshooting tasks may require you to identify the hardware version and
status of your monitor. To check equipment status:
1. Select [
Main]→[Maintenance >>]→[Monitor Information >>]. Then you can
view the information on system start time, selfcheck, etc.
2. Select [
Main]→[Maintenance >>]→[Factory Maintenance >>]→enter the
required password→[
Ok]→[Monitor Information >>]. You can also view the
information on the monitor’s current status.
5.4 Checking Software Version
Some troubleshooting may involve software compatibility. Thus it requires you to
know your monitor configuration and software version. For detailed information on
version compatibility, please contact our Customer Service Department. To view
information on the system configuration and system software version,
Select [
Main]→[Maintenance >>]→[Factory Maintenance >>]→Enter the required
password→[
Ok]→[Software Version >>]. You can also view the information on
system software version and module software version.
To Purchase, Visit Avobus.com or call 1-800-674-3655
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