5-8
5.6.10 Wired Network Related Problems
Symptoms Possible Cause Troubleshooting
Unable to connect
the wired network
Incorrect LAN cable
connection
Check LAN cable connection. LAN
cable shall not be longer than 50
m
eters.
Incorrect IP address
configuration
Check for IP address conflict. If yes,
reconfigure the IP address.
Cable defective
1. Check that the cable between the
power management board and
main board is correctly connected.
2. Check that the cable between
power management board and
interface board is correctly
connected.
The connector board
failed.
Replace the connector board.
Power management
board defective
Replace the power management
board.
The main board
failed.
Replace the main board.
The monitor is
frequently off line or
disconnects from the
network.
Incorrect LAN cable
connection
Check LAN cable connection. LAN
cable shall not be longer than 50
m
eters.
The monitor is
connected to a LAN
but cannot view
other patients under
the View Others
mode
Incorrect LAN cable
connection
Check LAN cable connection. LAN
cable shall not be longer than 50
m
eters.
Excessive requests
for viewing the
monitor at the same
time
A monitor can only be viewed by
four other monitors at the same time
under the View Others mode. The
excessive view requests system will
be ignored.
Incorrect IP address
configuration
Check for IP address conflict. If yes,
reconfigure the IP address.