5-6
NOTE
If the Battery Module fails, it may affect other modules or boards in the
main unit.
Components of the main unit are powered by the power module. In the
event that a component malfunctions, check if the operating voltage is
correct.
5.6.7 Recorder Failures
Symptoms Possible Cause Troubleshooting
No printout
Recorder module
disabled
1. Check if the recorder status indicator lights.
2. If yes, select
[
Main]→[Maintenance >>]→[Factory
Maintenance >>
]→enter the required
password→[Ok]→[Device Config. >>] and
check the recorder box in the prompt menu to
enable the recorder. Otherwise, check for
other possible causes.
Paper reversed Re-install the paper roll.
Cable defective
Check that the cable between the recorder
and main board is correctly connected.
Recorder defective Replace the recorder.
Poor print
quality or
paper not
feeding
properly
Paper roll not
properly installed
Stop the recorder and re-install the paper roll.
Print head dirty
1. Check the thermal print head and the paper
roller for foreign matter.
2. Clean the thermal print head with an
appropriate cleaning solution such as contact
cleaner or isopropal alcohol
.
Recorder defective Replace the recorder.