Mindray BC-2800 - 7.2.9 Communication Error Resolution

Chapter7 Troubleshooting
7.2.9 Communication Error
The received communication settings are different with the BC-2800.
Solution:
Access Setup
→ Settings → Print & comm. and change the communication
settings accordingly.
7.2.10 Scanner Error
Too long or invalid bar code.
Solution:
Check and make sure the bar code is correct. If the error still remains, call
Mindray Customer Service Department or the distributor.
7.2.11 Scanner Communication Error
Something is wrong with the communication between the scanner and the
analyzer.
Solution:
Check the connection between the two devices.
7.2.12 Printer Out of Paper
Possible cause: The printing paper has run out or is not correctly installed.
Solution:
Check whether the printer is out of paper. If so, load paper to the printer;
otherwise, re-install the existing paper.
If the error still remains, please contact Mindray Customer Service Department
or the distributor.
7.2.13 Printer Connection Error
Check whether the printer is well connected to the analyzer.
If the error still remains, please contact Mindray Customer Service Department
or the distributor.
7.2.14 Recorder Communication Error
Call Mindray Customer Service Department or the distributor.
7.2.15 Recorder Out of Paper
Possible causes: recording paper has run out or is not correctly installed.
Solution:
Check whether the recording paper has run out. If so, load new paper; if not,
re-install the existing paper. If the error still remains, call Mindray Customer
Service Department or the distributor.
7.2.16 Recorder Too Hot
Possible causes: the recording head overheats.
BC-2800 Auto Hematology Analyzer (V1.0) 7-6