Chapter7   Troubleshooting 
Solution:   
Stop using the recorder. If the error repeats, call Mindray Customer Service 
Department or the distributor. 
7.2.17 Press Bar Up 
Possible causes: The press bar of the recorder is up. 
Solution:   
Push it back If the error still remains, call Mindray Customer Service 
Department or the distributor. 
7.2.18 Lyse Out 
Possible causes: insufficient lyse or wrong lyse volume setting. 
Solution:  
Check if there is sufficient lyse left. If so, access Setup 
→
 Settings 
→
 
Reagents and adjust the remaining lyse volume; if not, change a new container 
of lyse. 
7.2.19 Diluent Expired 
The diluent has expired or its expiration date is not correctly set. 
Check whether the diluent has expired. If so, change a new container of diluent; 
if not, access Setup 
→
 Settings 
→
 Reagents and adjust the expiration date. 
7.2.20 Rinse Expired 
Possible causes:    rinse has expired or its expiration date is not correctly set.   
Solution:  
Check the rinse. If it is expired, change a new container of rinse; if not, access 
Setup 
→
 Settings 
→
 Reagents and adjust the expiration date. 
7.2.21 Lyse Expired 
The lyse has expired or its expiration date is not correctly set. 
Check whether the lyse has expired. If so, change a new container of lyse; if not, 
access Setup 
→
 Settings 
→
 Reagents and adjust the expiration date. 
7.2.22 Filter Error 
Something is wrong with the filter of the vacuum chamber.   
Solution:  
Access Service 
→
 Self-test 
→
 Tubing and test the filter. The error is cleared 
if the result is normal. If not, call Mindray Customer Service Department or the 
distributor. 
7.2.23 Real-Time Clock Error 
Something is wrong with the clock.   
Access  Setup 
→
 Settings 
→
 Date & Time and set the time and date and 
restart the analyzer to enable the new settings. If the error still remains, call 
  BC-2800 Auto Hematology Analyzer (V1.0)  7-7