Mitel 3000
Installation & Maintenance Manual
ESSENTIAL PROGRAMMING.......................................................................................................................
56
E
QUIPPED CO LINES .......................................................................................................................................... 56
I
NCOMING RINGING............................................................................................................................................ 56
C
ALL RESTRICTION ............................................................................................................................................ 57
INDIVIDUAL FEATURE PHONE PROGRAMMING..................................................................................
57
SYSTEM PROGRAMMING FROM THE PROGRAMMING TELEPHONE ...........................................
61
“S
YSTEM” PROGRAMMING OPTIONS. ................................................................................................................. 63
“E
XTENSIONS” PROGRAMMING OPTIONS. .......................................................................................................... 67
“L
INES” PROGRAMMING OPTIONS...................................................................................................................... 70
“SYSTEM” PROGRAMMING.........................................................................................................................
71
T
IME AND DATE................................................................................................................................................. 71
T
O CHANGE THE SYSTEM PROGRAMMING PASSWORD ...................................................................................... 71
T
O CHANGE THE PROGRAMMING EXTENSION.................................................................................................... 72
N
IGHT SERVICE ................................................................................................................................................. 72
M
USIC-ON-HOLD OPTIONS ................................................................................................................................ 73
T
O CONFIGURE LINE KEY LIGHTS ..................................................................................................................... 73
C
HANGE GREETINGS ......................................................................................................................................... 73
P
ROGRAMMING SYSTEM TIMERS ....................................................................................................................... 75
L
OCAL CODES (7 NUMBER DIGIT DIALING)........................................................................................................ 78
R
EMOTE NOTIFICATION OF VOICE MESSAGES ................................................................................................... 79
T
O RESET THE SYSTEM...................................................................................................................................... 81
E
NHANCED EMERGENCY SERVICE ..................................................................................................................... 83
EXTENSION PROGRAMMING......................................................................................................................
85
A
SSIGNING EXTENSION NAMES ......................................................................................................................... 85
T
O CONFIGURE DISCONNECTED EXTENSIONS ................................................................................................... 87
S
END SPECIFIC DID........................................................................................................................................... 92
LINE PROGRAMMING ...................................................................................................................................
97
O
UTGOING GROUPS ......................................................................................................................................... 101
E1 PRI INTERFACE......................................................................................................................................
108
P
ROGRAMMING THE SERVICE TYPES ............................................................................................................... 110
DID L
INE TYPE - SERVICE TYPES.................................................................................................................... 111
L
OOP START LINE TYPE - SERVICE TYPES....................................................................................................... 111
G
ROUND START LINE TYPE - SERVICE TYPES ................................................................................................. 111
P
ROGRAMMING THE START TYPES .................................................................................................................. 111
RECOMMENDATIONS FOR CUSTOMER TRAINING...........................................................................
116
TROUBLESHOOTING...................................................................................................................................
117
S
YSTEM NOT INITIALIZING ............................................................................................................................... 117
N
O INCOMING CALLS ....................................................................................................................................... 117
E
XTENSION OUTGOING LOCKED....................................................................................................................... 117
N
O EXTENSION DIAL TONE ............................................................................................................................... 117
N
OT SEIZING A LINE FOR OUTGOING CALLS...................................................................................................... 117
D
OOR PHONE NOT OPERATING......................................................................................................................... 117
P
HONE RESET................................................................................................................................................... 117
S
YSTEM RESET................................................................................................................................................. 117
A
DDITIONAL TROUBLESHOOTING INFORMATION ............................................................................................. 118
SOFTWARE UPGRADE INSTRUCTIONS..................................................................................................
124