System Overview
• Mobile/external phones
Mobile/external phones can also be integrated into the communication system. They can then be
reached under an internal call number, and their status is monitored and displayed. Internal/external
calls can be made via the integrated mobile/external phone; system functions can also be executed
using function codes.
2.6 Solutions
• Alarming and Health care
Thanks to the components Mitel Alarm Server, I/O-Gateway and the OpenCount application,
flexible solutions are available for hospitals and old people's nursing homes. MiVoice Office 400
communication-server-integrated functions such as “Direct response” “Hotline alarm” or “PIN telephony”
allow easy deployment of available features.
• Hospitality/Hotel
The hospitality software package provides functions to implement a user-friendly accommodation and
hotel solution in the range of 4 to 600 rooms. This solution is also ideally suited for the management of
care homes and retirement homes. The functions are operated using the Mitel 6940 SIP, Mitel 6873 SIP,
MiVoice 5380 reception phone or the web-based Mitel 400 Hospitality Manager application. Reduced
hospitality functionality are also available on Mitel 6920 SIP, Mitel 6930 SIP, Mitel 6867 SIP and Mitel
6869 SIP phones. Connection to a Property Management System (PMS) via the communication
server's Ethernet interface is also possible. The commercially available FIAS protocol is provided for
this purpose.
• Mobility/Cloud application
Mobility/Cloud solutions, especially Mitel One, enable employees to log on to the company network
using their mobile phones/PC.
Moreover, with Mitel SIP-DECT and Mitel 600 DECT series phones comprehensive solutions can
be provided for wireless telephony on IP-based networks. In so doing, RFP radio units are directly
connected to the LAN like a VoIP device.
2.7 Applications and application interfaces
A distinction is made among applications between Mitel-specific applications and certified applications
supplied by third parties.
The Mitel application Mitel Open Interfaces Platform (OIP), as well as the certified third-party applications,
are installed on a customer server. They communicate with the communication server via standardised
interfaces (see Application interfaces).
Auxiliary applications for planning and the configuration and park management are available as a web
application.
Release 7.1
19 System Manual for Mitel SMB Controller
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