Chapter 1 Manual Overview Gen 3 Site Controller System Manual
Repair and Technical Support
1-6 68P80801E30-A 5/1/2002
■ include the warranty, model, serial, and kit numbers
■ give a clear return address, including:
• contact person
• phone number
• alternate contact and phone number (if possible)
■ securely package the board or module in the original shipping carton, if
available. Otherwise, package in a static protection bag in a well padded
carton.
Note: iDEN equipment boards are not field repairable. Do not
attempt to repair iDEN equipment boards in the field. For
assistance, contact the iDEN Customer Support Center at the
phone number listed in the Technical support paragraph.
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