Problem Report Form
NPort Server
Customer name:
Company:
Tel: Fax:
Email: Date:
1. Moxa Product: o 16 Port NPort Server o 8 Port NPort Server
2. Serial Number:___________
3. NPort Firmware Version: ________________
4. NPort Manager Version: ________________
5. PC Host: Make _________ Model _________
6. CPU: Speed _____MHz Make ______ Model ____
7. Ethernet Card : o ISA Card Make__________ o PCI Card Make: __________
8. You Installation Type: o Single-Host o Multi-Host o Custom
9. Problem Description: Please describe the symptom as clear as possible including the error message you
see. We may have to follow your description to reproduce the symptom.
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