3-2 Chapter 3: Touch Screen Calibration – Windows (MT 7.12)
Considerations When Replacing or Re-Imaging the Hard Drive
Whenyoure‐imagetheterminalharddrive,youmaygetthefollowing
errormessage:
Controller's internal linearity data differs from its
last saved linearity data.
Do you want to use the internal linearity data?
YoushouldALWAYSanswerthisquestionwithYesandthenperform
the2‐PointCalibrationprocedure.Ifstillhaveacalibrationproblem,see
theWindowsorDOSCalibrationFlowcharttoresolveit.
Installing the Touch Software
ThissoftwareisavailableontheNCRWebSite.
http://www.ncr.com
1. Atthissite,selecttheSupporttab.
2. SelectDrivers and Patches→Retail Support Files→NCR
RealPOS and SelfServ Peripherals→Displays→ 5964.
3. Downloadthe5964 15”TouchSoftware
Note: Thisdriverisbackwardcompatible.Ifyouhaveanearlier
versioninstalledthenfirstuninstallitusingtheAdd/Remove
ProgramsappletinWindowsand
theninstallthenewsoftware.
4. Extracttheinstallationfilesintotoaworkingdirectoryonthehost
terminal.
5. Locateandrunsetup.exe.
6. Followtheonscreeninstructions.