Servicing and troubleshooting
Operator’s Manual V1.1 • EasyOne Air • EasyOne Connect
© ndd Medizintechnik AG • Technoparkstrasse 1, 8005 Zurich, Switzerland • www.ndd.ch 122/144
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13 Servicing and troubleshooting
13.1 About charging the battery of EasyOne Air
The rechargeable battery of EasyOne Air lasts for an entire working day. To
fully charge the battery after a day of work, the manufacturer recommends to
charge EasyOne Air over night. In addition, you can also charge EasyOne Air
multiple times during the day between spirometry tests.
To charge EasyOne Air, always use the cradle and an original power supply
released by the manufacturer.
Setting up the physical components, 20
13.2 Checking for correct operation of EasyOne Air
1 Perform a calibration check.
2 Perform a spirometry test on yourself or on another known subject.
3 Check the results of steps 1 and 2 for plausibility.
a) If the results of steps 1 and 2 are plausible, EasyOne Air is operating
correctly.
b) If the results of steps 1 and 2 are not plausible, troubleshoot.
c) If you are not able to remedy the defect, contact your EasyOne dealer or
the ndd Servicing Department.
Calibration check, 118
Performing spirometry, 51
List of troubleshooting solutions, 122
Contact information, 4
13.3 List of troubleshooting solutions
If you encounter problems operating EasyOne Air, consult the table below.
Problem Possible cause Solution
EasyOne Air cannot be switched
on.
Battery is dead. Replace the battery.
You did not press and hold the ON/OFF
key for at least 2 seconds.
Press and hold the ON/OFF key for at
least 2 seconds.
When the EasyOne Air is switched
on, you hear three consecutive
tones as a warning signal.
The spirometer is defective. Consult your EasyOne dealer or the
ndd Servicing Department.
Troubleshooting solutions
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