Program Num-
ber
Program Name Default
16-02-01 Department Group Assignment for Extensions Department Groups 1 - 32
Priority 1 - 999
All extensions in Department Group 1
with priority in port order:
Port 1 priority = 1
Port 128 priority = 128
20-06-01 Class of Service for Extensions All extension port = Class 1
20-11-09 Class of Service Options (Hold/Transfer Service) - Group
Hold Initiate
COS 01~15 = 1
20-11-10 Class of Service Options (Hold/Transfer Service) - Group
Hold Answer
COS 01~15 = 1
20-11-13 Class of Service Options (Hold/Transfer Service) - Opera-
tor Transfer After Hold Callback
COS 01~15 = 0
20-17-01 Operator Extension - Operator’s Extension Number 200
24-01-01 System Options for Hold - Hold Recall Time 90 (seconds)
24-01-02 System Options for Hold - Hold Recall Callback Time 30 (seconds)
24-01-03 System Options for Hold - Exclusive Hold Recall Time 90 (seconds)
24-01-04 System Options for Hold - Exclusive Hold Recall Callback
Time
30 (seconds)
24-01-05 System Options for Hold - Forced Release of Held Call 64800 (seconds)
Operation
System Hold
To place an outside call on System Hold:
Press Hold key.
To pick up an outside call on System Hold:
1. If you know the specific line number, dial 772 + Line number (001~126 (SL1000) 001~096
(SL1100)).
Exclusive Hold
To place an outside call on Exclusive Hold:
Press the Exclusive Hold key (PRG 15-07-01 or SC 851: 45).
Single Line Terminal
1. Hookflash.
2. Dial 849.
To pick up an outside call on Exclusive Hold:
1. Press the flashing line key.
SL1000/SL1100
ISSUE 2.0
1-280
Hold
H