InMail-Email Notification
Description
Email Notification automatically sends an email notification when a Subscriber Mailbox receives a new
message. The email can optionally include the recorded message as a .wav file attachment. To hear
the message, the email recipient double-clicks the .wav attachment to have the message play in their
wav player (such as Windows Media Player).
Email Notification uses SMTP (Simple Mail Transfer Protocol) to deliver messages to the recipient’s
email account. If the message recipient has a mobile telephone service provider with an SMS (Short
Message Service) portal, they can optionally choose to have text messages delivered right to their cell
phone. In either case, Email Notification does not provide synchronization – the email account and the
voice mailbox operate independently. For example, deleting the voice mail message does not
automatically delete the email and visa-versa.
If Email Notification tries to deliver an email and it doesn’t go through because of a connection
problem (i.e., no connection or a dropped connection), it will retry every 15 minutes for 24 hours. If the
email still can’t go through, Email Notification cancels the delivery. Email deliveries that fail because
authentication fails or the encryption mode is incorrect are immediately cancelled.
Collecting the Email Notification Data
In order for the installation site’s InMail to send email notifications, it must have a valid SMTP email
account assigned. To save time during programming, use the following table to help collect the
system’s email account information. The email account provider can supply this information. See
Programming in this feature for more.
Table 1-24 InMail Email Account Information
Item Description System’s Email Account Data
SMTP Email Account The email account that will handle notifi-
cations sent from the InMail (e.g., your-
name@emailserver.com).
SMTP Server Name The SMTP server (email provider) that
will handle email for the SMTP email ac-
count. The SMTP server name is typical-
ly similar to smtp.emailserver.com.
SMTP Port Number The port the SMTP server uses for
SMTP delivery.
SMTP Encryption Determines whether or not the SMTP
server accepts plain text (unencrypted)
or encrypted email (Yes or No).
SMTP Authentication Enter Yes if the SMTP server requires
the SMTP Email Account’s user name
and password each time the system logs
on. Otherwise, enter No.
SMTP User Name In the SMTP Email Account, this is nor-
mally the your-name portion of your-
name@emailserver.com.
SMTP Password This is the password for the account
specified in SMTP Email Account above.
Email Reply To If a notification recipient replies to a noti-
fication email, this is the address to
which the reply is sent.
Explanation of the Message Sender (From) Field
SL1000/SL1100
ISSUE 2.0
1-370
InMail-Email Notification
I