The InMail Automated Attendant answers incoming calls and routes them quickly and efficiently.
Integrated Voice Mail features include Conversation Record, Answering Machine Emulation, and
Caller ID with Return Call.
Interactive Softkeys guide the display telephone user through the extensive InMail feature set.
(SL1100)
Table 1-23 InMail Part Number and Capacity
Stock Number Equipment Name Note
BE110730 IP4WW-CFVRS-C1
• CF for VRS Only
BE110731 IP4WW-CFVMS-C1
• CF for VRS & 2ch InMail (Approx:15H)
BE110732 IP4WW-CFVML-C1
• CF for VRS & 4ch InMail (Approx:40H)
BE110755 SL-VM-CHANNEL-2 LIC
• Additional InMail Channel License (2ch)
BE110733 SL-VM-ADVANCE LIC
• InMail Advanced Features License (System base)
- E-Mail Notification
- Cascading message notification
- Find-Me/Follow-Me
- Password Option
- Hotel/Motel
BE106339 PZ-VM21
• Daughter board for InMail Compact Flash
Mail Boxes Station Mailboxes 128 (SL1000)
Station Mailboxes 120 (SL1100)
Routing Mailboxes 16
Group Mailboxes 16
Total Mailboxes 160
InMail: External Transfer Available
The software allows the InMail to perform an external transfer. This allows the InMail to route an
incoming Automated Attendant call out of the SL1000/SL1100 system on a new trunk based on an
Speed Dial number stored in a Dial Action Table.
InMail: Softkey With Security Code Programming (SL1100)
InMail provides softkeys when programming the security code. These softkeys allow a user to select
OK, CLEAR or EXIT following an entry of a new code.
InMail: Internal Message Notification Timer
When Message Notification places a call out, the system waits up to 30 seconds for ringback, reorder,
or busy tone from the trunk. If detected, notification call out processing begins normally. If not
detected, the system abandons the call and decrements the Ring No Answer (RNA) count.
InMail: Directory Dialing
Directory Dialing allows an Automated Attendant caller to reach an extension by dialing the first few
letters in the extension user’s name. With Directory Dialing, the caller does not have to remember the
extension number of the person they wish to reach – just the name.
The following steps describe Directory Dialing:
1. When the Automated Attendant answers, it sends the call to the Main Greeting box. The caller
must dial a digit to access Directory Dialing.
2. The Directory Dialing Mailbox plays the Directory Dialing Message which asks the caller to dial
letters for the name of the person they wish to reach.
SL1000/SL1100
ISSUE 2.0
1-336
InMail
I