NETGEAR WNDAP360 User Manual

Troubleshooting
105
ProSafe Dual Band Wireless-N Access Point WNDAP360
The Active LED or the LAN LED Is Not Lit
There is a hardware connection problem.
Check these items:
• Make sure
that the cable connectors are securely plugged in at the wireless access point
and the network device—hub, (PoE) switch, or router.
• Make sure tha
t the connected device is turned on.
• Make sure tha
t the correct cable is used. Use a standard Category 5 Ethernet patch
cable. If the network device has Auto Uplink™ (MDI/MDIX) ports, you can use either a
crossover cable or a normal patch cable.
The WLAN LED Does Not Light Up
The wireless access point’s antenna is not working.
Check these items:
• If the
WLAN LED remains off, either disconnect the cable to the PoE switch and then
reconnect it again, or disconnect the adapter from its power source and then plug it in
again.
• Make sure tha
t optional external antennas are tightly connected to the wireless access
point.
Contact NETGEAR technical support if the WLAN LED remains off.
You Cannot Access the Internet or the LAN from a
Wireless-Capable Computer
There is a configuration problem.
Check these items:
• Y
ou might not have restarted the computer with the wireless adapter to allow TCP/IP
changes take effect. Restart the computer.
• The computer wit
h the wireless adapter might not have the correct TCP/IP settings to
communicate with the network. Restart the computer and check that TCP/IP is set up
correctly for that network. In Windows, the usual setting for Network Properties is to
obtain an IP address automatically.
• The wireless acce
ss point’s default values might not work with your network. Check the
wireless access point’s default configuration against the configuration of other devices in
your network.
• Make sure tha
t the SSID, network authentication, and data encryption settings of the
computer with the wireless adapter are the same as those of the wireless access point.

NETGEAR WNDAP360 Specifications

General

VLAN support	Yes
Frequency band	2.4 - 5 GHz
Number of users	50 user(s)
Cabling technology	10/100/1000BASE-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Maximum data transfer rate	1000 Mbit/s
Antenna connector type	SMA
Antenna gain level (max)	5 dBi
Weight (imperial)	1.93 lbs
Networking features	Gigabit Ethernet
Compliance industry standards	IEEE 802.11a, IEEE 802.11g, IEEE 802.11n, IEEE 802.3af, IEEE802.1x
WAN connection	Ethernet (RJ-45)
Ethernet LAN (RJ-45) ports	1
Security algorithms	64-bit WEP, 128-bit WEP, EAP, EAP-TLS, EAP-TTLS, PEAP, SSH, SSL/TLS, TTLS, WEP, WPA, WPA2
Power requirements	12 VDC, 1A
Power consumption (typical)	10.51 W
Minimum system requirements	Internet Explorer 6.0, Mozilla Firefox 1.5
Compatible operating systems	- Windows Vista, XP, 2000, 98, Me - Mac OS - UNIX - Linux
Internal	No
LED indicators	LAN
Cable lock slot type	Kensington

Weight and Dimensions

Height	54.76 mm
Weight	878 g
Dimensions (WxDxH)	253.75 x 253.76 x 54.76 mm