NETGEAR WNDAP360 User Manual

103
6
6. Troubleshooting
This chapter provides information about troubleshooting your ProSafe Dual Band Wireless-N
Access Point WNDAP360. After each problem description, instructions are given to help you
diagnose and solve the problem. For the common problems listed, go to the section indicated.
• Is
the wireless access point on?
Go to Basic Functioning on p
age 104.
• Have
I connected the wireless access point correctly?
Go to Basic Functioning on p
age 104.
• I cannot
access the Internet or the LAN.
Go to You Cannot Access the Internet or the LAN from a Wireless-Capable Computer on
page 105.
• I cannot
access the wireless access point from a browser.
Go to You Cannot Configure the Wireless Access Point from a Browser on p
age 106.
• A time-out
occurs.
Go to When You Enter a URL or IP Address a Time-Out Error Occurs on p
age 107.
• I cannot
remember the wireless access point’s configuration password.
Go to Change the Administrator Password on p
age 68.
• I want
to clear the configuration and start over again.
Go to Restore the Wireless Access Point to the Factory Default Settings on p
age 66.
• The
date or time is not correct.
Go to Problems with Date and Time on p
age 108.
The wireless access point provides a packet capture tool that enables you to perform
problem diagnoses.
For information about how to use this tool, go to Use the Packet Capture
Tool o
n page 109.

NETGEAR WNDAP360 Specifications

General

VLAN support	Yes
Frequency band	2.4 - 5 GHz
Number of users	50 user(s)
Cabling technology	10/100/1000BASE-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Maximum data transfer rate	1000 Mbit/s
Antenna connector type	SMA
Antenna gain level (max)	5 dBi
Weight (imperial)	1.93 lbs
Networking features	Gigabit Ethernet
Compliance industry standards	IEEE 802.11a, IEEE 802.11g, IEEE 802.11n, IEEE 802.3af, IEEE802.1x
WAN connection	Ethernet (RJ-45)
Ethernet LAN (RJ-45) ports	1
Security algorithms	64-bit WEP, 128-bit WEP, EAP, EAP-TLS, EAP-TTLS, PEAP, SSH, SSL/TLS, TTLS, WEP, WPA, WPA2
Power requirements	12 VDC, 1A
Power consumption (typical)	10.51 W
Minimum system requirements	Internet Explorer 6.0, Mozilla Firefox 1.5
Compatible operating systems	- Windows Vista, XP, 2000, 98, Me - Mac OS - UNIX - Linux
Internal	No
LED indicators	LAN
Cable lock slot type	Kensington

Weight and Dimensions

Height	54.76 mm
Weight	878 g
Dimensions (WxDxH)	253.75 x 253.76 x 54.76 mm