NETGEAR WNDAP360 User Manual

Troubleshooting
107
ProSafe Dual Band Wireless-N Access Point WNDAP360
When You Enter a URL or IP Address a Time-Out Error
Occurs
A number of things could be causing this.
Try the following troubleshooting steps:
• Check whethe
r other computers on the LAN work correctly. If they do, ensure that your
computer’s TCP/IP settings are correct. If you use a fixed (static) IP address, check the
subnet mask, default gateway, DNS, and IP addresses of the wireless access point (see
Configure IP Settings and Optional DHCP
Server Settings on page 21).
• If the
computer is configured correctly but still not working, ensure that the wireless
access point is connected and turned on. Access it and check its settings. If you cannot
connect to the wireless access point, check the LAN and power connections.
• If the
wireless access point is configured correctly, check your Internet connection (for
example, your cable modem) to make sure that it is working correctly.
Troubleshooting a TCP/IP Network Using the Ping Utility
Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request
packet to the designated device. The device then responds with an echo reply. You can
easily troubleshooting a TCP/IP network by using the ping utility in your computer.
Testing the LAN Path to Your Wireless Access Point
You can ping the wireless access point from your computer to verify that the LAN path to your
wireless access point is set up correctly.
 To ping the wireless access point from a computer running Windows 95 or later:
1. F
rom the Windows toolbar, click the Start button, and select Run.
2. In the field pro
vided, type ping followed by the IP address of the wireless access point, as
in this example:
ping 192.168.0.229
3. Click OK.
You should see a message like this one:
Pinging <IP address> with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out

NETGEAR WNDAP360 Specifications

General

VLAN support	Yes
Frequency band	2.4 - 5 GHz
Number of users	50 user(s)
Cabling technology	10/100/1000BASE-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Maximum data transfer rate	1000 Mbit/s
Antenna connector type	SMA
Antenna gain level (max)	5 dBi
Weight (imperial)	1.93 lbs
Networking features	Gigabit Ethernet
Compliance industry standards	IEEE 802.11a, IEEE 802.11g, IEEE 802.11n, IEEE 802.3af, IEEE802.1x
WAN connection	Ethernet (RJ-45)
Ethernet LAN (RJ-45) ports	1
Security algorithms	64-bit WEP, 128-bit WEP, EAP, EAP-TLS, EAP-TTLS, PEAP, SSH, SSL/TLS, TTLS, WEP, WPA, WPA2
Power requirements	12 VDC, 1A
Power consumption (typical)	10.51 W
Minimum system requirements	Internet Explorer 6.0, Mozilla Firefox 1.5
Compatible operating systems	- Windows Vista, XP, 2000, 98, Me - Mac OS - UNIX - Linux
Internal	No
LED indicators	LAN
Cable lock slot type	Kensington

Weight and Dimensions

Height	54.76 mm
Weight	878 g
Dimensions (WxDxH)	253.75 x 253.76 x 54.76 mm