Oki MC351 User Manual

44473001TH Rev.1
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Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
7.5.8 Network Troubleshooting
(1) Cannot print from Utility.
Confirmation Items Confirmation Tasks Action at NG
(1) Checo the LINK iamp.
Check whether LINK lamp
(green) is lighted.
Check whether HUB and printer
are connected normally.
(Check the network cable
co
nnection.)
Reconnect the network
cable normally.
Check whether straight cable is
us
ed.
Replace with straight
cable.
Try to insert the network cable
into different HUB port.
Tr
y to replace the HUB.
(2) Check the network information.
Check whether network
information can be printed
normally.
Pr
ess the Push-SW of NIC card,
and then print out the network
information.
Rewrite the NIC-
Firmware by utility.
(3) Check the content of network information
Check IP address, Subnet
ma
sk, Gateway address.
Print out the network information.
Check IP address, Subnet mask,
Gateway address.
Set the IP address,
Subnet mask, Gateway
address correctly.
(4) Check whether the communication on the network is normal.
Se
nd the Ping command from
PC to printer to check
Se
nd the Ping command from PC
to printer, and check whether the
response is correct.
Set the IP address,
Subnet mask, Gateway
address correctly.
(5) Check the utility
Check the settings of OKIPR
utility.
Check the setting items of OKIPR
ut
ility.
Set the setting items of
OKIPR utility correctly.
(6) Check the OS standard port.
Check windows (NT, 2000,
XP) standard LPR port.
Set windows (NT, 2000, XP)
standard LPR port, and check
whether print is normal.
Set windows (NT, 2000,
XP) standard LPR port
correctly.

Oki MC351 Specifications

General

Brand	Oki
Model	MC351
Category	All in One Printer
Language	English