System Maintenance - 132
metal keys and do not bend the card or keep it in a
pocket where it will get bent.
Portable Programmer
Problem: The Portable Programmer won’t turn
on.
If the PP will not turn on when the On/Off button is
pressed, open the battery compartment and make sure
the batteries are properly seated. If they are seated
properly, replace the batteries and try again.
Problem: The Portable Programmer beeps
when I turn it on, but the screen is blank.
Replace the batteries in the unit. The batteries are not
strong enough to power the display.
Encoder
Problem: Every time I try to encode a Magnetic
card, I get several encoding errors.
It is time to clean the read head of the encoder. Use a
can of compressed air (one that is made for use on
computers and electronic equipment). Blow the air
through the card slot of the encoder. If the problem
persists, use a Cleaning Card, which can be purchased
from Onity. Simply insert and remove the card several
times.
PMS Interface
Problem: A PMS company is connecting to an
HT22 for the first time at a property, and
reports no communication with the unit.
This can usually be corrected by setting the baud rate of
the HT22 to the baud rate of the PMS system.
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