OPTIMOD SURROUND PROCESSOR TROUBLESHOOTING
5-9
F) Select “Advanced.”
G) Uncheck the “Use default gateway on remote network” box.
H) Select “OK.”
If this “Use default gateway on remote network” box is not selected, the
gateway will not point to the 8685 unit when you establish a direct or
modem connection.
OS-Specific Troubleshooting Advice
Troubleshooting Windows XP Direct Connect:
If you are having trouble establishing a connection, check your New Connection’s
properties to make sure they are set up correctly:
A) Click “Start > Programs > Accessories > Communications > Network Connec-
tions” to bring up the Network Connections screen.
B) In the “Network Connections” window, right-click “Optimod 8685 - Direct”
and choose “Properties.”
C) The “Properties” window opens for “Optimod 8685 - Direct.”
D) Click the “Networking” tab.
E) Set “Type of dial-up server I am calling” to “PPP: Windows 95/98/NT4/2000,
Internet”
F) Select the “Settings” button and make sure all PPP settings are unchecked,
then click “OK.”
G) In “This connection uses the following items,” uncheck all except for “Internet
Protocol (TCP/IP).” You can also leave “QoS Packet Scheduler” checked if you
like.
H) In “This connection uses the following items,” select “Internet Protocol
(TCP/IP)” and then click the “Properties” button. The “Internet Protocol
(TCP/IP) Properties” window opens.
I) Choose “Obtain an IP address automatically” and “Obtain DNS server address
automatically”
J) Click the “Advanced…” button on the “Internet Protocol (TCP/IP)” Window.
K) In the “Advanced TCP/IP Settings” select the “General” Tab; make sure that
no check boxes are checked.
L) Click “OK” to dismiss the “Advanced TCP/IP Settings” window.
M) On the “Properties” window for “Optimod 8685 – Modem” click the “Ad-
vanced” tab.
N) Click “OK” to dismiss the window whose name is your new connection.
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