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TROUBLESHOOTING ORBAN MODEL 8685
O) Click “Cancel” to dismiss the “Connect [nnnn]” dialog box
P) Restart your computer.
This resets the serial port and reduces the likelihood that you will en-
counter problems connecting to the 8685.
Troubleshooting Windows XP Modem Connect:
If you are having trouble establishing a connection, check your New Connection’s
properties to make sure they are set up correctly.
A) Click “Start > Programs > Accessories > Communications > Network Connec-
tions” to bring up the Network Connections screen.
B) In the “Network Connections” window, right-click “Optimod 8685 - Modem”
and choose “Properties.”
The “Properties” window opens for “Optimod 8685 - Modem.”
C) Click the “Networking” tab.
D) Set “Type of dial-up server I am calling” to “PPP: Windows 95/98/NT4/2000,
Internet”
E) Select the “Settings” button. Make sure all PPP settings are unchecked and
then click “OK.”
F) In “This connection uses the following items,” uncheck all except for “Internet
Protocol (TCP/IP).” You can also leave “QoS Packet Scheduler” checked if you
like.
G) In “This connection uses the following items,” select “Internet Protocol
(TCP/IP)” and then click the “Properties” button.
The “Internet Protocol (TCP/IP) Properties” window opens.
H) Choose “Obtain an IP address automatically” and “Obtain DNS server address
automatically.”
I) Click the “Advanced…” button on the “Internet Protocol (TCP/IP)” Window.
J) In the “Advanced TCP/IP Settings,” select the “General” Tab; make sure that
no check boxes are checked.
K) Click “OK” to dismiss the “Advanced TCP/IP Settings” window.
L) Click “OK” to dismiss the window whose name is your new connection.
Restart your computer. (This resets the serial port and reduces the likelihood that
you will encounter problems connecting to the 8685.)
Technical Support
If you require technical support, contact Orban customer service. Be prepared to de-
scribe the problem accurately. Know the serial number of your 8685 ⎯ this is located
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