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Otodynamics Otoport Flex - Equipment Troubleshooting; Otoport Lock-up and Switch On Issues; System Details and Fault Information

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Otoport OAE+ABR
User Manual for Otoport DP+TE model
187
Equipment troubleshooting
22 Equipment
troubleshooting
22.1 Otoport lock-up
In the unlikely event of an Otoport lock-up and it is not possible to control
the device, turn the unit o󰀨 and switch it on again. If this is not possible,
hold down the On/o󰀨 power button for 10 seconds; this will force the unit to
switch o󰀨. Turn on the Otoport again.
22.2 Switch on
During switch on, the Otoport conducts a series of system checks. If the
Otoport will not switch on and complete its start up sequence, check that
it is charged and try again. If the Otoport still fails to complete its start up
sequence then contact your distributor or Otodynamics for support.
22.3 System details
The Conguration area includes in the System menu a System details
screen. This screen provides information for Otodynamics engineers
relating to the Otoport hardware. If your device is not functioning correctly
or you suspect a fault, go to the System details menu and check for any
numbers reported at the top of the screen. For support regarding a fault,
report code numbers to your dealer or Otodynamics.

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