Palm Tungsten Tungsten E User Manual

HotSync problems
287
I can’t perform an infrared
HotSync operation.
Try each of these in turn:
■ On a computer running Windows 98, be sure that HotSync
Manager is running, that Infrared is selected on the
HotSync Manager menu. See “Conducting infrared
HotSync operations” in Chapter 15 for details.
■ On a computer running Windows 2000/ME/XP, select IR
in HotSync Manager. See “Preparing your computer for
infrared communication” in Chapter 15 for details.
■ On a Mac computer, make sure the infrared
communications extensions have been installed in the
Extensions folder inside the System folder. Next, open the
HotSync Software Setup window, and be sure that HotSync
Manager is enabled and that the Local Setup Port is set to
Infrared Port. See “Conducting infrared HotSync
operations” in Chapter 15 for more information.
■ On your handheld, be sure the HotSync application is set to
Local, with the option IR to PC/Handheld.
■ Be sure that the IR port of your handheld is aligned directly
opposite to, and within a few inches of, the infrared device
of your computer.
■ Infrared HotSync operations do not work after you receive
a low battery warning. Check the battery power of your
handheld. Recharge the internal battery.
My handheld appears to freeze
when I place it near my
computer.
Move your handheld away from the computer’s IR port.
When I start a HotSync
operation, nothing happens on
my desktop, and my handheld
times out.
Try each of these in turn:
■ Make a copy of your Palm folder. Uninstall and then
reinstall Palm Desktop software.
■ Turn on your handheld, and then tap the Home icon .
Select the HotSync icon , and then tap Local.

Palm Tungsten Tungsten E Specifications

General

Brand	Palm
Model	Tungsten Tungsten E
Category	PDA
Language	English