3-66 DBS 576 (USA) issued September 2001 576-50-700
Chapter 3. System Features Section 700 - Operation
• If an invalid key (REDIAL, for example) is pressed, the VM/TRF is cancelled, and the
user receives busy tone.
• Once VM/TRF is pressed, the user can dial up to 10 digits before completing the transfer.
• If a user begins to perform the voice mail transfer and the extension cannot hold a call (one call is
already on non-appearance hold, for example), the system will keep the call in the talk state and
will not allow the voice mail transfer to be initiated.
• If the VM/TRF key stores a number other than a voice mail extension number, the system does
not send DSS/BLF information or the extension number that is dialed after pressing VM/TRF.
Built-In Voice Mail with 2-Way Call Recording
The DBS 576’s Built-In Voice Mail option provides simplified Voice Mail functionality. Hardware for
this option is installed inside the DBS 576 cabinet, and it is customized in system programming.
Each Built-In Voice Mail system supports up to 248 private extension mailboxes, plus another 6 for
general use. Up to 16 users can simultaneously access a single Voice Mail system. A multiple-cabinet
system can support up to 4 Voice Mail systems (minimum 4-cabinet configuration).
These are some of the functions of Built-In Voice Mail:
• Extensions can be automatically assigned mailboxes (the mailbox number is the
same as the extension number).
• General-use mailboxes can be set up.
• Basic functions of Auto Attendant and backup call answering can be
programmed.
• Messages can be “broadcast” (copied) to multiple extensions.
• Calls can be evenly distributed to different mailboxes during auto-answer mode.
• 2-way call recording can be performed. A recording can be either automatically
or manually stored as a message in any mailbox.
• 1-digit intercom dialing can be used during Voice Mail service (for example, the
caller wants to transfer himself to another extension after leaving a message).
• Automatic notification of a mailbox message to an outside pager or phone
number can be programmed.
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