Paytec Eagle - System Diagnostics; Key Reader Diagnostics

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Table 4
Table 5
System diagnostics
When a problem is not solved with the solutions suggested, please contact Paytec.
Table 4 contains a list of messages for system errors.
Error Solution
SEr 1
Error cashbox sensor Switch OFF and ON again
SEr 2
Error Offset thickness Switch OFF and ON again
SEr 4
Error Offset alloy Switch OFF and ON again
SEr 16
Error Offset diameter Switch OFF and ON again
SEr 30
Error Coin-JAM Clear Coin jam, then switch OFF and ON again
SEr 32
Error Offset parameter F Switch OFF and ON again
SEr 64
Consecutive errors for cashbox sensor Switch OFF and ON again
Err
2
Extended Audit full Check settings in Fn12 and download Audit
Err 6
Price Holding mode without selection prices Enter Fn17
Err 8
Configuration transfer aborted Repeat transfer or enter P6000 mode
Err 9
Euro conversion aborted Repeat conversion
Key reader diagnostics
Should a configuration error be detected with a Paytec
®
key reader connected, an error message is displayed
among the ones in table 5.
Error
CAr 1
A key has NOT been accepted because…
1) Credit on key > 65535
2) “Check last digit =Y” but the last digit of credit is neither 0 nor 5 (see Fn06)
3) “Check max credit on Key-Card = Y” but credit on key is 1.5 times > max. credit (see Fn06)
4) Access/Master Key inserted in a system which is not in safe mode (or invalid PWD)
5) oldPIN1 or oldPIN2 on Access/Master key are different from system PINs
CAr 2
Invalid operator code
CAr 3
Invalid location code
CAr 4
Invalid Euro Conversion key / system already converted
CAr 5
Invalid PIN
CAr 6
A key has NOT been accepted because…
1) VM inhibited.
2) No serial link with VM.
3) “Inhibit reload Cashless =Y” (an attempt has been made to load key with cash).
4) “Test Vend” key inserted with cash credit.
5) “Enable ServiceResetKey = N” (but an “Audit reset” key has been inserted).
CAr 7
A key has not been accepted because its code has been written in the Black List (see Fn30, Fn32)
CAr 8
Invalid Data/Configuration key
CAr 9
Error while reading/updating key
CAr10
The key inserted is different from the key type configured in the system (see Fn06)
CAr
11
Key invalidated (anti-copying). Invalid credit value
CAr12
Key/card MIFARE
®
no MAD or no application PAYTEC
CAr14
Euro key inserted in NCU-configured system