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20
20Troubleshooting
If the HeartStart MRx detects an error or potential problem during use, it displays an INOP statement
or a message window with text to guide you. INOP statements and messages are often accompanied by
a voice prompt or an audible beeping tone. This chapter describes the INOP statements and messages
that you may see, along with other symptoms, and provides suggestions for what to do. In addition,
this chapter provides an explanation of audible tones and information on contacting your service
representative.
If you are unable to resolve a problem using the suggestions in this chapter:
• Run an Operational Check to determine if there is a malfunction requiring service.
• If a malfunction is identified, call for service.
• Take the HeartStart MRx out of use if there is a malfunction affecting ECG monitoring,
defibrillation, or pacing. For malfunctions related to SpO
2
, NBP, Invasive Pressures, Temperature,
CO
2
monitoring, or 12-Lead functionality, take the device out of service if the function is essential
to patient care in your organization.
Results of Automated Tests associated with critical functionality of the device are reported through the
Ready For Use indicator and the Automated Test Summary report. For information on responding to
these results, see “Ready For Use Indicator” on page 218. To respond to errors reported through
Operational Check see “Operational Check Test Results” on page 231.
For further technical and repair information, refer to the HeartStart MRx Service Manual.
WARNING Product servicing and repair should only be performed by qualified service personnel.
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