To ensure that your operations are not interrupted, the time periods for the Data Center Connection
are pre-established in your system, and will give adequate warning to you when this connection may
be required:
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The message “Postal inspection required” will first be shown approximately 21 days after your
last connection. You can connect immediately to have the meter inspected or clear the message
temporarily. If you clear the message, you enter a grace period that lasts approximately 7 days.
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The “Postal inspection required” message will appear each day for 7 days (when you power-up
your system), and will only disappear after a successful connection.
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On the 28th day after your last successful connection, your mailing system will display a
message indicating that you will not be able to print postage until the inspection is completed.
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Follow the prompts on your mailing system to make a successful connection.
Refilling your meter
In order to add postage to your meter, you must have funds available in your Reserve Account or
USPS® prepaid account, or be using Purchase Power®.
1. Access the Funds application by selecting one of the following methods:
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Select Funds button on the Home screen.
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Select Postage in meter at the bottom of the Run Mail screen.
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Select Add Postage to Meter or Refill My Meter when you receive a low funds warning or
an insufficient funds error.
2. On the Funds screen, select the Meter Funds tab, then select Add Postage to Meter or Refill
My Meter.
3. Select the appropriate refill amount option:
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To add the same postage amount that was used during the last refill select the Last refill
amount button.
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To add the default postage amount select the Default refill amount button.
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To add a different postage amount select the Other amount button. Enter the refill amount
and select OK.
Refilling your meter
Pitney Bowes User Guide April 2022 167
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