PowerFleet VAC4 - Login Error Code Table [Error (AXX) Plus below Text When Login Is Attempted]

PowerFleet
®
VAC4 and VAC4S Hardware User’s Guide
085-00000700 Rev K
support@powerfleet.com
Page 29 of 103
Login Error Code Table [“Error (AXX)” plus below text when login is attempted]
Code
Display Text
Possible Cause
Solution
A03
Not authorized for
this vehicle
The operator is not authorized in the system
software for that vehicle.
A Master or Maintenance operator can add
this operator using the “Temp Users” menu
option (See Section 3).
A04
Invalid operator ID
or password
PIN password does not match the operator ID
in system software.
A System Administrator can reset or
eliminate the PIN password in the system
software.
A05
Invalid operator ID
or password
Operator authorization is expired for that
vehicle group, or the operator’s medical,
training, or certification date has expired.
A System Administrator can reset the
authorization in the system software.
However, a Master operator cannot add this
driver using the “Temp Users” menu option.
A06
Present electronic
ID
Operator attempts VAC login using the
keypad instead of the integrated Access ID
reader.
The operator must log in with an acceptable
login method (iButton fob or Access ID).
A07
Critical response
lockout
The vehicle is disabled for Standard operators
due to a “Critical” safety checklist response.
A Maintenance operator must log in to
unlock the vehicle.
A08
Present electronic
ID
Operator attempts VAC login with a manual
code reserved for certified installers. These
codes are automatically disabled after
installation.
The operator must log in with an acceptable
login method (iButton fob or Access ID).
A09
Vehicle not
authorized for use
The vehicle is taken out of service via the
system software, or the vehicle does not
belong to any group with valid authorization
expiration.
A System Administrator can put the vehicle
back into service or reset the group
authorization in the system software.
A11
Security shutdown
The vehicle is deactivated by a system
administrator via the system software.
A System Administrator can reactivate the
vehicle in the system software.
A13
Vehicle is in break
mode, cannot login
The vehicle is locked by its previous operator.
The vehicle can be unlocked by (1) the
previous operator logging out, (2) a Master
or Maintenance operator logging in, or (3)
the break period expiring (15 minutes).
A14
Master lockout,
cannot log in
The vehicle is locked by a Master operator.
A Master or Maintenance operator must log
in to unlock the vehicle for Standard
operators.
A15
Vehicle locked due
to lockout event
The vehicle is locked due to an impact or
checklist non-compliance event.
A Master or Maintenance operator must log
in to unlock the vehicle for Standard
operators.
A16
Maintenance
lockout, cannot log
in
The vehicle is locked by a Maintenance
operator.
A Maintenance operator must log in to
unlock the vehicle for Standard operators.
A17
Vehicle locked due
to lockout event
The vehicle is locked due to a checklist critical
response.
A Maintenance operator must log in to
unlock the vehicle for Standard operators.
A18
Checklist timeout,
cannot log in
The vehicle is locked due to a checklist non-
compliance event.
A Maintenance operator must log in to
unlock the vehicle for Standard operators.
A19
System error
cannot log in
The vehicle is locked due to a system error
that has to be cleared.
A Maintenance operator must log in to
release the vehicle for Standard operators.