Fault Messages
275
EXCESS RBN WEAR
Install New RBN
Yes Status message that
displays when ribbon
reaches end of life,
whether the Integrated
Print Management
System is enabled or not.
Install a new ribbon.
EXHAUST FAN FLT
(Cabinet model only)
Yes Sensors cannot detect
current in fan circuit.
Power off the printer and remove
the paper path (see
Maintenance
Manual).
Check that the fan cable
connector is connected. Check for
obstruction of vents and fan airway,
and remove any obstructions.
Check for items beneath the printer
blocking cabinet vents. Power back
on the printer. If this message
appears again, contact your
authorized service representative.
1
FIRMWARE ERROR* No Application software tried
to perform an illegal
printer function or
damaged memory
detected on the controller
board.
Contact your authorized service
representative.
1
FM HEADER ERROR* No Frame Header Error.
Application software has
violated header
parameters.
Contact your system administrator.
FRAMING ERROR Yes The printed output may
contain random !
(exclamation point)
characters.
Make a configuation printout. Set
printer serial interface parameters to
match host configuration settings
for Data Protocol, Baud Rate, Data
Bits, Stop Bits, Parity, Data Terminal
Ready, and Request to Send.
GRF CHK ERROR
PRESS STOP
Yes Graphic Check Error: in
the CT emulation over a
twinax interface, the
printer received a non-
printable character.
Press CLEAR and then ON LINE.
H00: PCI SLOT ?
See User Manual
No The controller board is
not communicating with a
PCI card. This could
indicate a bad PCI card,
poor connection, or
problem in the PCI bus.
Contact your authorized service
representative.
1
Table 15. LCD Message Troubleshooting Table
Displayed Message
Can User
Correct?
Explanation Solution