Fault Messages
281
PWR SUPP VOLT * No Power Supply Voltage.
The power supply has
failed.
Replace power supply board.
QUEUE OVERRUN No In CT twinax emulation,
the print buffer has
overflowed.
Contact your authorized service
representative.
1
REMOVE USED SPX
THEN PRESS ENTER
No Status message: An SPX
is depleted because it
has successfully
reprogrammed the
security key on the
controller board.
Contact your authorized service
representative.
1
RESTORING BOOT
CODE
No Normal download
initialization message.
No action is required.
RIB INVLD CMD*
See User Manual
Yes Ribbon Invalid
Command. Firmware
error on the controller
board.
Cycle power. Run the print job
again. If the message appears,
download the emulation software
again. If the message appears
again, contact your authorized
service representative.
1
RBN AT END POINT
Change Ribbon
Yes Integrated Print
Management System
software has determined
that the ribbon is out of
ink.
Install a new ribbon.
RIBBON STALL Yes The controller board does
not detect ribbon
movement.
Check the ribbon path for jams; if
necessary, install a new ribbon.
RIBBON UNDER 2%
Change RBN Soon
Yes Status message
indicating the Integrated
Print Management
System is enabled and
ribbon ink level is 2%.
Install a new ribbon.
SCS COMMAND
ERROR*
No In the CT emulation, the
printer received
undefined control
character (hex 40).
Contact your system administrator.
SECURITY
VIOLATION*
No Security code of PAL on
controller board does not
match code of firmware
on the controller board.
Contact your authorized service
representative.
1
SECURITY KEY NOT
DETECTED
No The security key is not
present or has failed.
Contact your authorized service
representative.
1
Table 15. LCD Message Troubleshooting Table
Displayed Message
Can User
Correct?
Explanation Solution
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