RED DSMC OPERATION GUIDE
COPYRIGHT © 2014 RED.COM, INC 955-0020_V5.2, REV-G | 161
SCREEN FREEZES OR DOES NOT DISPLAY
SYMPTOM
The screen freezes or does not display.
POTENTIAL RESOLUTION
Perform a Hard Restore. A Hard Restore functions like a System Restore in that it changes all settings to the
factory default values.
To perform a Hard Restore, follow the instructions below:
1. Press and hold the PWR/REC button on the BRAIN for 20 seconds or until the fans turn at a high speed.
2. Release the PWR/REC button.
The screen displays correctly.
NOTE: User key settings will be reset as well as any other changes from the default settings. The REDMOTE will
also require pairing to communicate wirelessly with the BRAIN.
IMAGE APPEARS GRAINY
SYMPTOM
Image or footage appears grainy.
POTENTIAL RESOLUTION
Perform a black shading calibration before recording additional clips. For more information, go to “Sensor
Calibration” on page 98.
BLACK AND WHITE IMAGE
SYMPTOM
The display shows that an image is in black and white, and the menus are still in color.
POTENTIAL RESOLUTIONS
Go to Menu > Settings > Look > Color, and check the Saturation setting. If the Saturation setting is set to a
low value, change the Saturation to a higher value.
Perform a System Restore. For more information, go to “Restore System” on page 107.
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