Service Call Conditions
SM Appendix 3-21 D017/D018/D019/D020/D084/D085
Appendix:
Service Call
Conditions
650 B Communication error of the remote service modem (Cumin-M)
-001 -
Authentication error
The authentication for the Cumin-M failed at dial up connection.
Incorrect SP settings
Disconnected telephone line
Disconnected modem board
Check and set the correct user name (SP5816-156) and password
(SP5816-157).
-004 -
Incorrect modem setting
Dial up fails due to the incorrect modem setting.
Same as -001
-005 -
Communication line error
The supplied voltage is not sufficient due to the defective communication
line or defective connection.
Same as -001
Consult with the user's local telephone company.
-011 -
Incorrect network setting
Both the NIC and Cumin-M are activated at the same time.
Same as -001
Disable the NIC with SP5985-1.
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