Ricoh D017 - Ifax Troubleshooting

IFAX Troubleshooting
SM 43 D361/D510
D361/D510
Fax Option
Type
3350/3351
3.2 IFAX TROUBLESHOOTING
Use the following procedures to determine whether the machine or another part of the
network is causing the problem.
Communication
Route
Item Action Remarks
General LAN
1. Connection
with the LAN
 Check that the
LAN cable is
connected to the
machine.
 Check that the
LEDs on the hub
are lit.
2. LAN activity
 Check that other
devices connected
to the LAN can
communicate
through the LAN.
Between IFAX
and PC
1. Network
settings on the PC
 Check the network
settings on the PC.
 Is the IP address
registered in the
TCP/IP properties
in the network
setup correct?
Check the IP
address with the
administrator of
the network.
2. Check that PC
can connect with
the machine
 Use the "ping"
command on the
PC to contact the
machine.
 At the MS-DOS
prompt, type ping
then the IP
address of the
machine, then