Service Call Conditions
D017/D018/D019/D020/D084/D085 3-36 SM Appendix
798-8 B 500-sheet finisher: Tray lift motor error
Motor overload
Loose connection of the shift
tray motor
Defective shift tray motor
1. Check the connections to the
tray lift motor.
2. Replace the tray lift motor.
798-9 B Stack pressure solenoid error
The stack pressure solenoid in the
finisher is not operating.
Solenoid harness loose,
broken
Solenoid obstructed
Stack height sensor dirty,
harness loose, broke
Solenoid defective
Stack height sensor defective
1. Check or replace the solenoid
harness.
2. Check for blockages in the
stack pressure mechanism.
3. Replace the stack height
sensor.
816 D Energy saver I/O sub system error
Energy saver sub system is not
operating correctly.
Controller board defective
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