Ricoh D017 - Page 864

IFAX Troubleshooting
D361/D510 46 SM
Communication
Route
Item Action Remarks
Between e-mail
server and
internet
1. E-mail account
on the Server
 Make sure that the
PC can log into the
e-mail server.
 Check that the
account and
password stored in
the server are the
same as in the
machine.
 Ask the
administrator to
check.
2. E-mail server
 Make sure that the
client devices
which have an
account in the
server can
send/receive
e-mail.
 Ask the
administrator to
check.
 Send a test e-mail
with the machine's
own number as
the destination.
The machine
receives the
returned e-mail if
the communication
is performed
successfully.