SC Tables
D037/D038/D040/D041 4-70 SM Appendix
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
995 D CPM setting error
Defective BCU
NVRAM replacement error
-001
1. Install the previous NVRAM on the BCU.
2. Input the serial number with SP5811-004, and turn the main power
switch off/on.
Defective NVRAM on the controller
Defective controller
-002
1. Update the controller firmware.
2. Install a new NVRAM, and turn off and on the main power switch
after SC995-002 has occurred.
Incorrect type controller installed
Defective controller
-003
1. Replace the controller with the correct type.
Incorrect model controller installed.
-004
1. Replace the controller with the correct model.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Application function selection error
The application selected by the operation panel key does not start
or ends abnormally.
Software (including the software configuration) defective
An option required by the application (RAM, DIMM, board) is not
installed
Nesting of the fax group addresses is too complicated
997
CTL
B
1. Check the devices necessary for the application program. If
necessary devices have not been installed, install them.
2. Check that application programs are correctly configured.
Rev. 02/2009
NOTE: Refer to the Removal Section for the BCU (4.15.4), Controlle