SERVICE CALL CONDITIONS
G104 4-18 SM
Item
SC
Symptom Possible Cause/Required Action
IEEE1394 interface error 851
[B]
The 1394 interface is
unusable.
• Defective IEEE1394
• Defective controller.
1. Replace the IEEE1394 interface board.
2. Replace the controller.
Wireless LAN card not detected 853
[B]
The wireless LAN card is
not detected before
communication is
established, though the
wireless LAN board is
detected.
• Loose connection
1. Check the connection.
Wireless LAN card not detected 854
[B]
The wireless LAN card is
not detected after
communication is
established, though the
wireless LAN board is
detected.
• Loose connection
1. Check the connection.
Wireless LAN card error 855
[B]
An error is detected in the
wireless LAN card.
• Loose connection
• Defective wireless LAN card
1. Check the connection.
2. Replace the wireless LAN card.
Wireless LAN card error 856
[B]
An error is detected in the
wireless LAN board.
• Defective wireless LAN board
• Loose connection
1. Check the connection.
2. Replace the wireless LAN board.
USB interface error 857
[B]
The USB interface cannot
be used due to a driver
error.
• Defective USB driver
• Loose connection
1. Check the connection.
2. Replace the controller.
HDD: Initialization error 860
[B]
The controller detects that
the hard disk fails.
• HDD not initialized
• Defective HDD
1. Reformat the HDD. (SP5832)
2. Replace the HDD.
HDD: Reboot error 861
[D]
The HDD does not become
ready within 30 seconds
after the power is supplied
to the HDD.
• Loose connection
• Defective cables
• Defective HDD
• Defective controller
1. Check the connection between the HDD and
controller.
2. Check and replace the cables.
3. Replace the HDD.
4. Replace the controller.