What to do if the screen is not lit on Ricoh IM C5510A?
- TTerry AlvarezSep 8, 2025
Touch the screen.

What to do if the screen is not lit on Ricoh IM C5510A?
Touch the screen.
What to do if nothing is displayed when touching the screen on Ricoh All in One Printer?
Check that the main power indicator is not lit, and then turn on the main power of the machine.
Why can't I execute a function on my Ricoh All in One Printer?
Wait for the function in progress to end, and then perform the next operation.
What to do if Ricoh IM C5510A All in One Printer does not shut down?
Press the main power switch again. If the message persists even after you have turned the power off and then on, consider repairing the machine.
Why is Help not displayed when I press the [Help] button on my Ricoh IM C5510A All in One Printer?
The help function cannot be used when is grayed out. Close the application or message, and then try again.
Why does Ricoh All in One Printer open Web Browser instead of Help content?
Check if you can display a web page in [Web Browser]. If a web page cannot be displayed, check that the machine is connected to the network correctly.
| Brand | Ricoh |
|---|---|
| Model | IM C5510A |
| Category | All in One Printer |
| Language | English |
Identifies and explains the functions of the machine's external components and parts.
Guides users on navigating and customizing the Home screen, including adding shortcuts and widgets.
Explains how to operate the touch screen using gestures like flicking, dragging, and pinching.
Details how to access and use the machine's settings menu for configuration and information.
Guides on using the Copy screen, detailing standard and no-scrolling views.
Explains how to customize the layout and displayed keys on the standard Copy screen.
Details how to use the Copy screen that displays all function keys on a single screen without scrolling.
Explains the basic procedures for transmitting faxes, including original scanning and destination setup.
Outlines the fundamental steps for sending faxes, from placing originals to establishing communication.
Explains the fundamental steps for printing documents, including printer driver installation and basic settings.
Guides on printing a document from a Windows computer by accessing the printer driver settings.
Details the process of printing a document from a macOS computer using the printer driver.
Explains how to specify 2-sided printing settings in the printer driver for both Windows and macOS.
Covers printing multiple pages on a single sheet at a reduced size, like Combine 2 Originals.
Guides on loading and printing onto envelopes, including setting them in the bypass tray or paper tray.
Covers storing and printing documents directly from the printer via the control panel, including Quick Print Release and Locked Print.
Details how to print documents stored in the printer using the Quick Print Release function on the control panel.
Explains how to print files directly from USB flash memory devices or other storage media.
Guides on connecting a USB flash memory device to the machine and printing files stored on it.
Details the fundamental procedures for scanning documents.
Explains how to scan documents and send them as email attachments from the machine.
Guides on scanning documents and saving them to a shared folder on a computer.
Provides step-by-step instructions for creating a shared folder on a Windows computer and setting access permissions.
Details the process of creating a shared folder on a macOS computer and specifying access permissions.
Explains how to register a shared folder created on a computer into the machine's address book for scan-to-folder functionality.
Outlines the steps for sending scanned documents to a folder, including selecting destinations and configuring scan settings.
Details how to specify scan quality and density settings for optimal results.
Explains how to specify the file type (PDF, TIFF, JPEG) and file name for scanned documents.
Covers procedures and precautions for replacing consumables such as toner, staples, and waste toner bottles.
Details critical warnings and precautions to follow when replacing the toner cartridge.
Explains the procedure and precautions for replacing the waste toner bottle when it is almost full.
Explains how to interpret and resolve issues indicated by control panel indicators, icons, and messages.
Explains the meaning of the Check Status indicator being lit or flashing red or yellow.
Addresses situations where the machine cannot be operated, often due to messages on the screen.
Provides troubleshooting steps for when the control panel is unresponsive or displays incorrect behavior.
Details messages that appear when the machine is unable to operate and provides solutions.
Lists messages specific to the copy function and their resolutions.
Lists messages related to operational errors or failures during fax sending/receiving.
Addresses network connectivity issues, listing error messages and their solutions.
Lists messages related to failed machine login attempts and provides solutions.
Explains messages that appear with specific error codes and provides solutions.
Lists messages that appear directly on the control panel and their troubleshooting steps.
Lists messages that appear when using the scanner function and provides solutions.
Lists messages that appear on the computer related to driver or authentication issues.
Details messages and solutions related to failed login attempts using an IC card.
Lists messages and solutions for issues related to LDAP server connectivity and authentication.
Addresses issues related to certificate validity for S/MIME signatures and encryption.
Lists recommended paper sizes, types, and weights for various trays, as well as special paper handling.
Guides on correctly orienting and handling envelopes for printing, including precautions before setting.
Lists the recommended sizes and weights for originals based on location and scanning method (exposure glass, ADF).
Provides detailed specifications for the scanner unit, including scan type, resolution, and supported operating systems.
Details functions within the Copy operation that require optional equipment, such as collating, punching, and stapling.
Covers the functions related to faxing, such as two-sided original scanning, stamp, and mixed sizes mode, and the options required for them.
Details printer functions that require optional configurations, such as collate, punch, staple, and fold.
Explains scanner functions that require optional configurations, like ADF, SADF, and OCR unit.
Covers the initial steps for installing printer drivers, including using Device Software Manager.
Details the process of downloading and installing Device Software Manager for driver installation.
Guides on installing printer drivers for network connections in Windows environments.
Details the process of downloading and installing PCL 6/PostScript 3 printer drivers from a file.
Provides step-by-step instructions for installing printer drivers for Windows.
Guides on registering the machine in macOS system preferences to enable printing via network connection.











